Terms & Conditions

These Terms and Conditions govern your use of our website https://escapewelt.com.au and your purchases through it. By visiting our website or making a purchase, you agree to comply with the following terms.

1. About Us

EscapeWelt Australia is the official distributor of EscapeWelt products in Australia.

2. Use of Website

By using this site, you confirm that you are at least 18 years old or have parental consent. You agree not to use this site for any unlawful purpose or to violate any laws in your jurisdiction.

3. Orders and Payment

All prices listed are in Australian dollars (AUD). Payments can be made securely using the available payment methods at checkout. We reserve the right to cancel or refuse any order at our discretion.

4. Product Information

We strive to display accurate product information, but we do not guarantee that descriptions, pricing, or availability are always error-free. EscapeWelt Australia reserves the right to correct errors and update information without notice.

5. Shipping

We ship Australia-wide. Estimated delivery timeframes are provided at checkout. While we dispatch orders promptly, we are not responsible for carrier delays once the parcel leaves our facility.

6. Returns & Refunds

To request a refund, contact us at (08) 8234 9099 or email admin@actonsales.com.au.

• Returns must be received within 7 days in original, unopened condition for a full refund.

• If an item has been used, a restocking fee may apply unless a manufacturing fault is found.

• Return shipping is at the buyer’s expense unless the product is faulty.

Return address:

EscapeWelt Australia
19B Howie Avenue
Torrensville SA 5031

We aim to resolve all issues fairly and promptly.

7. Intellectual Property

All content on our website—including product designs, images, and text—is the property of EscapeWelt Australia or its licensors. You may not use or reproduce any content without written permission.

8. Limitation of Liability

EscapeWelt Australia will not be liable for any indirect or consequential losses related to your use of our site or products, except as required under Australian law.

9. External Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites and encourage you to review their terms before engaging.

10. Amendments

We may update these Terms from time to time. Any changes will be posted on this page, and continued use of our website constitutes your acceptance of the revised terms.

11. Contact

For any questions, contact:

EscapeWelt Australia
Email: admin@actonsales.com.au
Phone: 08 8234 9099